RETURNS-

If I am unsatisfied with the goods I receive what can I do?
All goods are sold "AS IS" and all Sales are final. There is no guarantee or warranty, express or implied and without limitations, of merchandise fitness or marketability. No Exchanges, Refunds or Credits. No refunds for salvage, truckloads, pallets, website links, e-books, software, dealership fees, membership fees, any form of informational products or digital downloads.  All rush fees, processing fees, shipping fees, insurance fees, customs fees and or wire fees are all non-refundable cost of doing business funds that can't be refunded.

• Authorized Returns: Any return request MUST be submitted with 48 hours and all RMA forms submitted MUST BE Admin Approved. ALL Admin Approved returns WILL incur a restocking fee.  If express permission is given, an in-store credit or exchange will be given less all original freight charges and or fees and restocking/admin fee. All authorized returns are charged a non-negotiable 20% restocking/admin fee and we do not give cash refunds. Please note: no refund will be authorized after 48 hour inspection period.  RMA form can be found here: Return Merchandise Authorization Form

• If a refund is requested due to our error we will issue a UPS call tag to have your order picked up at no charge to you. If we sell you an item with a guarantee, issuing a refund will not be an issue.

• Once a return is authorized packages are to be returned at customers expense. Please allow up to 21 working days for a store credit to be issued after we receive your return package. All returns must contain all original materials and be free from any damage, missing parts or manuals, and in re saleable condition. Otherwise no refunds, exchanges or credits will be given.

• We are strictly wholesale and our refund policy is strictly enforced so if you have any questions regarding our policies please contact us prior to purchasing and we will gladly answer any questions you may have.

Having said that, we do our best to explain as accurately as possible what, to the best of our knowledge and beliefs is included in each load/pallet. If for example you purchased an electronics load, and you received clothing, then of course we will fully compensate you for this. If for any reason, you are unsatisfied with a purchase from us, contact us within 48 hours of receiving your order and we will do our best to make you satisfied.

This is not a 100% accurate and "straight-forward" business, and we do our best to be as descriptive as possible with the information available to us, however, we would be lying if we said mistakes don't happen - they do - so please get in touch with us if you are in any doubt about anything, before or after you receive your order.

Please keep in mind that we are in this for the long haul, and maintaining a high number of loyal customers is our goal - if you cannot make money with our products then you will not re-order from us.